Frequently Asked Questions

Admission Help & FAQ

Find answers to common questions regarding applications, documentation, and payments.

What should I do if I do not have a Domicile Certificate?

In the absence of a Domicile Certificate in the prescribed proforma, you must upload scanned copies of any two of the following documents belonging to your parent(s) on a single page:

• Voter ID Card
• Aadhaar Card
• Passport
• Ration Card

These documents must clearly justify that your parent’s residential address is in West Bengal. If selected, you will be required to produce the original documents at the time of admission.

Is Aadhaar mandatory for account creation?

Yes, an Aadhaar card is mandatory to create your application account.

I am an OBC candidate. Do I need to upload a Non-Creamy Layer (NCL) Certificate?

Yes. You must upload a valid Non-Creamy Layer Certificate as per the prescribed proforma provided on the official website.

Does the campus offer hostel facilities?

Yes, hostel accommodations are available for students.

I made the payment but haven’t received a receipt or application printout. What should I do?

Please do not panic and do not attempt to pay more than once. Technical delays can sometimes occur.

Important Instructions:
Please wait for 24 hours for the system to process your transaction. If you still do not receive your payment receipt or application printout after 24 hours, send an email to [email protected].

Your email must include:
  • Application ID
  • Your Full Name
  • Registered Mobile Number
  • Registered Email ID
  • Transaction Details

Admission Helpline & Support

Helpline Number 7908486286
Support Email [email protected]
Support Hours 11:30 AM to 5:30 PM (Monday to Friday)